Privacy Policy

Information on the processing of personal data

Fiori e Colori Wedding & Events s.r.l. as Data Controller, informs you pursuant to Art. 13 Legislative Decree no. 196 dated 30.06.2003 (hereinafter, "Privacy Code") and Art. 13 EU Regulation no. 2016/679 (hereinafter, "GDPR") that your data will be processed in the following ways and for the following purposes:

Fiori e Colori Wedding & Events s.r.l. processes personal, identifying and non-sensitive data (by way of example but not limited to, name, surname, address, telephone number, e-mail - hereinafter, "personal data"or even "data") communicated by you.

What data we process and why

The categories of personal data that our site collects and processes when you browse or shop on fioriecolori.it are as follows:

• We collect the personal data necessary to conclude and execute your purchase: first and last name, e-mail address, shipping address, billing address, telephone number and payment details;
• We collect your e-mail address when you subscribe to our newsletter service;
• We process the personal data you provide us with when you contact our Customer Service to provide you with the requested assistance;
• With your consent, we collect and use your personal data for marketing purposes;
• For the registration of your account, we collect your full name, e-mail address and password.

How we use your data

Fiori e Colori Wedding & Events s.r.l. collects and processes your personal data for the following purposes:

• Conclude and execute the contract for the purchase of the products offered.
• Registration on the Site and use of the services offered to registered users;
• Handling of requests to our Customer Service, which uses the personal data you provide to fulfil your requests for information and assistance;
• If you send us your CV to be considered for an application for an open position, we will use the information contained in your CV exclusively for that purpose;
• With your express consent, we may use the contact information you provide us with for commercial communications about our products and services, to keep you up to date on new products, new arrivals, exclusive products, offers and promotions. We may also, with your consent, use your contact details for market research and satisfaction surveys to improve our services and our relationship with our users.

Data Security

We protect your personal data with specific technical and organisational security measures to prevent your personal data from being used unlawfully or fraudulently. In particular, we take the measures set out in Articles 31-34 of the Privacy Code.

Who has access to the data

Your data may be made accessible for the purposes listed to:

• Our employees and collaborators in their capacity as internal data processors and/or system administrators;
• third party companies or other subjects (by way of example, hardware and software support technicians, forwarding agents and carriers, credit institutions, professional firms, etc.) who perform outsourcing activities on behalf of Fiori e Colori Wedding & Events s.r.l., in their capacity as external data processors.

Data Communication

Without your express consent (pursuant to art. 24 lett. a), b), d) Privacy Code and art. 6 lett. b) and c) GDPR), Fiori e Colori Wedding & Events s.r.l. may communicate your data for the purposes listed above to supervisory bodies, judicial authorities as well as to all other entities to whom such communication is mandatory. Your data will not be disclosed.

Data Transfer

The management and storage of personal data takes place, within the European Union, on servers located in Italy of Fiori e Colori Wedding & Events s.r.l. and/or of third party companies appointed and duly appointed as Data Processors.

How long we keep your data

We store your personal data for a limited period of time, which varies depending on the type of activity involved.
After this period has expired, your data will be permanently deleted or otherwise irreversibly anonymised.
Your personal data are stored in accordance with the terms and criteria specified below:

2. Data collected to conclude and execute contracts for the purchase of goods on fioriecolori.it: until the conclusion of administrative-accounting formalities. Data related to invoicing will be kept for ten years from the date of invoicing;
3. Dati dell’Utente registrato: i dati saranno conservati sino a quando non richiederai la cancellazione del tuo profilo;
4. Data relating to the payment: up to the certification of the payment and the conclusion of the related administrative-accounting formalities following the expiry of the right of withdrawal and the terms applied for contesting the payment;
5. Data connected to user requests to our Customer Service: the data useful to assist you will be kept until your request is satisfied;
6. Data used for commercial communication activities towards users registered for the newsletter: these data are kept until the termination of the service or the exercise of the opposition by unsubscribing by the user;
7. Data used for carrying out market research and surveys to measure satisfaction: until the User requests the cessation of the activity.

In any case, for technical reasons, the termination of the treatment and the consequent definitive cancellation or irreversible anonymization of the relative personal data will be definitive within thirty days from the terms indicated above.

Your rights

In your capacity as an interested party, you have the rights pursuant to art. 7 Privacy Code and art. 15 GDPR and precisely the rights of:

• Access your data and modify them: you have the right to access your personal data and to request that they be corrected, modified or integrated with other information;
• Withdraw your consent: you can withdraw at any time a consent you have given for the processing of your personal data in relation to any activity for marketing purposes;
• Cancellare i tuoi dati: nei casi previsti dalla normativa vigente puoi chiedere la cancellazione dei tuoi dati personali. Ricevuta e vagliata la tua richiesta, se legittima sarà nostra cura cessare tempestivamente il trattamento e cancellare i tuoi dati personali.

Methods of exercising rights

You can exercise at any time in one of the following ways:

• By canceling your registered profile by sending an email to [email protected]
• Cliccando su “Clicca qui” a seguito di “Non desideri più ricevere queste comunicazioni?” che trovi alla fine di ogni nostra mail commerciale.

Owner, manager and appointees

The updated list of data processors and persons in charge of processing is kept at our office with professional domicile in Via Giovanni Lami, 8 – 56029 – Santa Croce Sull’Arno (PI)

Cookies policy

What is a cookie?

A cookie is a small file that is sent to your browser and saved on your device when you visit a website.

Cookies allow the site to function efficiently and improve its performance, and also provide information to the site owner for statistical or advertising purposes, mainly to personalize your browsing experience by remembering your preferences (for example, to recognize you on your next visit by remembering the language and the currency you set, etc.).

Data controller

The use of cookies by Fiori e Colori Wedding & Events s.r.l. with domicile in Via Giovanni Lami,8 – 56029 – Santa Croce Sull'Arno (PI) as Data Controller, falls within the privacy policy of the Manager, in compliance with the provisions of Legislative Decree 196/03 on the matter of protection of personal data (Privacy Code) and by the Provision of 8 May 2014 "Identification of the simplified procedures for the information and the acquisition of consent for the use of cookies" of the Italian Privacy Guarantor. Pursuant to Art. 13 of the Privacy Code, we inform you that Fiori e Colori Wedding & Events s.r.l., as Data Controller, acts in compliance with the provisions of the relevant legislation.

Method of acceptance

As specified in the brief information provided in the banner, you can give your consent to the use of cookies in a simplified form: by clicking on the "OK" button; closing the banner with the "X" key; scrolling the page or clicking any element of the contents within the pages of the site.
Continuing navigation by exiting this cookie policy, in the absence of a specific consent management choice, is equivalent to granting consent to the use of all cookies.

What cookies do we use and for what purposes?

Our site uses different types of cookies, each of which has a specific function.

Here is an explanation:

1. Functionals:cookies necessary for the basic functions of the site, therefore always enabled.

They include cookies that allow users to be remembered when browsing the Site in a single session or, if required, from one session to another, help to make it possible to create the shopping cart and the payment process, as well as to assist with security and regulatory compliance issues.

2. Performance:cookies allow us to improve the functionality of our Sites by monitoring their use.

In some cases, these cookies improve the processing speed of requests and allow you to memorize the preferences of the selected site. Rejecting these cookies can lead to less specific indications and slower functioning of the site.

3. Social media and advertising:social media cookies that offer the ability to connect to social networks and share content from our sites through social media.

Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both on and off our Sites. In some cases, these cookies involve the processing of your personal data. Rejecting these cookies may result in the display of advertisements of no interest to you or in the inability to connect effectively with Facebook or other social networks and / or to share content on social media.

How can I disable cookies and manage my preferences?

Most browsers are configured to accept, control or possibly disable cookies through the settings. However, we remind you that disabling navigation or functional cookies can cause unsatisfactory functioning of the site and/or limit the service we offer.